Limited Time Offer: Free Shipping on All Items – NO MINIMUMS

For a limited time, we’re expanding our free shipping offer to include items under $50. If it’s in stock, it ships free within the 48 continental United States (sorry Alaska & Hawaii, we still love you!).

Review our shipping policies below for more details.

While we reserve up to two business days to ensure that your order ships correctly (and completely), we’ve worked hard over the last few months to streamline our shipping processes. What does that mean for you? It means that ordering from Austin Bazaar is now easier, and most importantly, faster than ever before. If you submit your order before 1 pm CST, Monday through Friday, we’ll ship your order on the SAME DAY! Remember, if there are any problems/concerns regarding your order, it might be delayed, but rest assured that our staff will contact you ASAP to expedite your shipment in a timely fashion. Finally, our offices are closed Saturdays and Sundays, so if you submit an order after 1 pm CST on Friday or over the weekend, it will ship the following business day (typically on the following Monday, except in the case of national holidays).

Frequently Asked Questions:

• What sort of “problems/concerns” might delay my order? If we are unable to verify your shipping address or if the insanely popular item you selected sold out before we could fulfill your order, we might not be able to ship your item(s) on the same day. In those cases, a member of our staff will contact you immediately to work with you on resolving the issue and expediting your order in a timely fashion.
• Do you ship to APO/FPO addresses? Unfortunately, we do not ship to APO/FPO addresses.
• Will you require a signature for delivery? Orders for items with a total value greater than $500 USD will be sent with "signature required" service. If you'd rather we do not require a signature, please contact us via email with a written request that we waive signature service and we'll work to accommodate you in advance of your order's departure.
• How can I estimate my shipping fees before I submit my order? You can estimate your shipping charge as follows:
  1. Select the item(s) you would like to purchase
  2. Add to cart
  3. Enter the zip code of the shipping address
  4. Select Delivery Method
  You will then receive an estimated shipping charge.
• What shipping method will you use to ship my order if I select the “Free Shipping” offer? While we do offer expedited shipping methods, like overnight and 2-day service, if you opt to take advantage of our free shipping offer, your item(s) will be shipped via the most cost-effective method available to us. If the item you selected is lightweight, like a set of strings or a gig bag, it might ship via USPS, but any item weighing more than a pound will typically ship via FedEx Ground or Smartpost. Most items ship from our Austin, Texas facility and will arrive in 3-7 business days. In any case, you will receive a tracking number via email as soon as one is assigned. If you have special requirements or need to know more in advance of your order’s departure, don’t hesitate to give us a call or send an email.
• Why is expedited shipping so expensive? Most musical instruments are bulky, so faster shipping methods might offer rates that can be relatively high. Please review the shipping rates carefully before placing your order. Once an order has been processed we cannot change the delivery method.
• Do you ship to locations outside the U.S.? While we do not offer shipping outside of North America, we are now accepting orders from Canadian customers for select products. We offer FedEx International Economy. Although brokerage fees are included in the shipping amount paid when you submit your order, please note that you may be responsible for customs duties/fees upon delivery. If duties/fees are refused upon delivery, we will refund product value upon receipt of your item less any additional fees incurred to have your shipment returned to our facility. If you have any questions regarding our international shipping service, please do not hesitate to contact us via email or by phone.

For any further inquiries please contact us at customerservice@austinbazaar.com.